IPTV Service Digital Product Delivery Policy
Welcome to our IPTV service! This Digital Product Delivery Policy outlines important information regarding the delivery of our Internet Protocol Television (IPTV) service. Please read this policy carefully to understand how the delivery process works.
1. Activation and Access
1.1. Account Setup: After completing your subscription and payment process, your IPTV account will be set up by our team. This may take up to 2 hours or as specified during the purchase process.
1.2. Access Details: Once your IPTV account is ready, you will receive an email or notification containing your login credentials, including your username and password. Keep this information secure and do not share it with others.
2. Channel Lists and Content
2.1. Channel Lists: Our IPTV service provides access to a specific list of channels and content, as described in the subscription package you selected. Please refer to the product description or subscription details to understand the channels and content included in your plan.
2.2. Content Updates: We may periodically update our channel lists and content offerings. You will receive notifications of such updates, and these changes will be reflected in your subscription.
3. Technical Support
3.1. Technical Assistance: If you encounter any technical issues or problems with accessing our IPTV service, please contact our customer support team at neplixcontact@gmail.com or +44 7340 9129 24. We are here to assist you in resolving any technical difficulties.
4. Device Compatibility
4.1. Supported Devices: Our IPTV service is compatible with a range of devices, including but not limited to IPTV set-top boxes, smart TVs, computers, tablets, and smartphones. Please ensure that your device is compatible with our service before subscribing.
4.2. Device Configuration:
You may need to configure your device settings to access our IPTV service. Detailed setup instructions will be provided in the email with your login credentials.
5. Service Availability
5.1. Downtime: We strive to provide uninterrupted IPTV service. However, there may be instances of scheduled maintenance or unforeseen technical issues that result in temporary service disruptions. We will make every effort to minimize such interruptions and provide prior notice whenever possible.
6. Refunds and Cancellations
6.1. Refund Policy: Please refer to our IPTV Service Refund and Cancellation Policy for information regarding refunds and cancellations. Our refund policy may vary depending on the subscription plan and terms of service.
7. Contact Information
If you have any questions or need assistance with the delivery of our IPTV service, please contact our customer support team at:
Email: neplixcontact@gmail.com
Phone: +44 7340 9129 24
8. Changes to the Policy
We may update or revise this IPTV Service Digital Product Delivery Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Please check this policy periodically for any updates.
By using our IPTV service, you agree to abide by the terms and conditions outlined in this policy.